{
  "schema": "varexis-public-evidence-record/0.3",
  "generated_at_utc": "2026-10-14T01:25:58.088Z",
  "record_id": "VXI-EXT-PROCUREMENT-DROPBOX-RECOVERY-01-v1",
  "record_kind": "external_reference",
  "title": "Dropbox recovery: Plan windows and permanent deletion",
  "system": "Dropbox file recovery",
  "evidence_family": "vendor_evidence_review",
  "index_status": "PUBLIC_SAFE_SOURCE_REVIEW",
  "evidence_state": "PRIMARY_DOCUMENTATION_REVIEW_ONLY",
  "canonical_question": "Does a Dropbox subscription guarantee every deleted file can be restored?",
  "near_questions": [
    "Can every deleted cloud file be restored?",
    "Does permanent deletion remain recoverable through Support?",
    "Which Dropbox plan window applies to a lost file?",
    "Does a subscription prove a file is still within history?",
    "What permissions are needed to restore a shared file?",
    "How does version recovery differ from undeleting a file?",
    "Can an agent promise recovery without a deletion timestamp?",
    "What evidence should procurement request about restore limits?",
    "Does an add-on change the available recovery period?",
    "Which deletion state should a saved review record?",
    "Can I retain the source version for a recovery decision?",
    "When should a recovery promise be reassessed?"
  ],
  "supported_claims": [
    {
      "claim": "No. Dropbox ties recovery to the plan window, deletion type and restoration permissions. Permanently deleted files are outside normal recovery, and the page says Support cannot recover them or files outside available history. A product subscription alone does not prove recoverability of a particular file.",
      "reliance": "DOCUMENTED_CAPABILITY_ONLY"
    }
  ],
  "not_demonstrated_claims": [
    "Verified buyer configuration or effective access rights",
    "Independent execution, completeness or security testing",
    "Vendor certification, legal compliance or guaranteed suitability"
  ],
  "public_summary": "No. Dropbox ties recovery to the plan window, deletion type and restoration permissions. Permanently deleted files are outside normal recovery, and the page says Support cannot recover them or files outside available history. A product subscription alone does not prove recoverability of a particular file.",
  "related_record_ids": [
    "VXI-EXT-PROCUREMENT-BOX-RETENTION-DISPOSITION-01-v1",
    "VXI-EXT-PROCUREMENT-S3-OBJECT-LOCK-VERSIONS-01-v1",
    "VXI-EXT-PROCUREMENT-AZURE-BLOB-RECOVERY-01-v1",
    "VXI-EXT-PROCUREMENT-R2-JURISDICTION-01-v1",
    "VXI-EXT-PROCUREMENT-NEON-RESTORE-01-v1"
  ],
  "source_review": {
    "source_type": "official_external_documentation",
    "source_title": "Dropbox recovery limits and permanent deletion",
    "source_url": "https://help.dropbox.com/delete-restore/recover-deleted-files-folders",
    "checked_on": "2026-10-14",
    "candidate_record_id": "VXI-EXT-PROCUREMENT-DROPBOX-RECOVERY-01-v1",
    "candidate_record_sha256": "f81b92d0a6079452ad63b0501387c7e4bbb94bc603c4c3683944357a6ad67f7d",
    "method": "Primary documentation reviewed for the published bounded statement.",
    "deployment_tested_by_varexis": false,
    "revalidation": "The delivered snapshot preserves the review date shown. Recheck current primary documentation and deployment context before relying on present applicability; payment does not trigger fresh research."
  },
  "answer_policy": {
    "classification": "DOCUMENTED_WITH_DEPLOYMENT_BOUNDARY",
    "bounded_answer": "No. Dropbox ties recovery to the plan window, deletion type and restoration permissions. Permanently deleted files are outside normal recovery, and the page says Support cannot recover them or files outside available history. A product subscription alone does not prove recoverability of a particular file.",
    "required_buyer_context": "Plan/add-ons, deletion date and type, file ownership and restoration permissions.",
    "missing_evidence": "A broader claim needs evidence matching the intended use. Payment does not upgrade the evidence state."
  },
  "private_boundary": "Raw logs, thresholds, private paths, source code, protected mechanisms and reconstruction-level details are excluded from public and paid delivery.",
  "decision_profile": {
    "schema": "varexis-vendor-evidence-review/1",
    "review_status": "documentation_review_only",
    "checked_on": "2026-10-14",
    "claim_to_check": "Every deleted file remains recoverable because Dropbox is subscribed.",
    "documented_statement": {
      "status": "documented",
      "statement": "No. Dropbox ties recovery to the plan window, deletion type and restoration permissions. Permanently deleted files are outside normal recovery, and the page says Support cannot recover them or files outside available history. A product subscription alone does not prove recoverability of a particular file.",
      "source_ids": [
        "dropbox-recovery"
      ]
    },
    "buyer_evidence_required": [
      "Applicable recovery period and deletion timestamp",
      "Whether deletion was permanent or recoverable",
      "Restoration authority and outcome for the relevant file"
    ],
    "review_condition": {
      "status": "varexis_review_policy",
      "statement": "Require file-specific recovery evidence before promising restoration."
    },
    "unknowns": "The buyer configuration, contract, effective entitlement and operational evidence have not been inspected. Missing evidence does not establish absence or failure of the feature.",
    "evidence_sources": [
      {
        "source_id": "dropbox-recovery",
        "url": "https://help.dropbox.com/delete-restore/recover-deleted-files-folders",
        "final_url": "https://help.dropbox.com/delete-restore/recover-deleted-files-folders",
        "title": "Dropbox recovery limits and permanent deletion",
        "checked_on": "2026-10-14",
        "sha256": "886fb6b96b4937bc7f911f173628d25f4b77b16102da5513ea9242bcfcaf58de",
        "bytes": 721580
      }
    ],
    "observed_deployment": false,
    "commercial_reliance_boundary": "Procurement evidence support only; no supplier clearance, legal conclusion, configuration audit or verification of the buyer's claim is supplied.",
    "paid_value": {
      "decision_context": "Preserve the conditions behind a supplier recovery claim.",
      "free": "Complete review, practical questions, sources and limitations; may be saved locally.",
      "single_request": "Existing server-saved version-bound route snapshot for later authenticated retrieval.",
      "evidence_receipt": "The same snapshot plus the existing unsigned delivery receipt.",
      "excluded": [
        "Fresh vendor research",
        "Continuous monitoring or change alerts",
        "Testing the buyer configuration",
        "Private evidence or vendor certification"
      ],
      "integrity": "Hashes identify content versions; they do not prove truth or provide a signature."
    },
    "revalidation": {
      "trigger": "A saved purchase does not recheck the source or buyer configuration.",
      "specific_watch": "Recheck plan changes, retention windows and deletion events."
    }
  },
  "paid_access_note": "The full published answer and boundaries are free. Paid access saves the selected route and source versions, with an unsigned receipt when purchased. Preview coverage before paying. Fresh research, bespoke assessment and protected evidence are excluded.",
  "service_route": {
    "request_guide": "/varexis-index/request.html",
    "request_workflow": "/varexis-index/request-workflow.json",
    "service_id": "single_request",
    "service_routes_url": "/varexis-index/service-routes.json",
    "payment_required": true,
    "availability_endpoint": "/api/index/capabilities",
    "operational_status": "AUTOMATIC_SERVICE_CAPABILITIES_GATED",
    "checkout_url": "/index-access"
  },
  "authority_boundary": "VAREXIS-INDEX informs evidence reliance. It does not provide advice, certification, deployment authority, security assurance, production approval, or guarantee.",
  "human_page": "/varexis-index/catalog.html#dropbox-recovery-window-evidence",
  "machine_readable_record": "/varexis-index/records/dropbox-recovery-window-evidence.json"
}