{
  "schema": "varexis-public-evidence-record/0.3",
  "generated_at_utc": "2026-10-29T21:43:00.943093Z",
  "record_id": "VXI-EXT-ICE06-ADYEN-CHARGEBACK-REVERSED-NOT-CLOSED-01-v1",
  "record_kind": "external_reference",
  "title": "Adyen chargeback reversed not closed",
  "system": "Adyen",
  "evidence_family": "vendor_evidence_review",
  "index_status": "PUBLIC_SAFE_SOURCE_REVIEW",
  "evidence_state": "PRIMARY_DOCUMENTATION_REVIEW_ONLY",
  "canonical_question": "Does CHARGEBACK_REVERSED establish that the dispute is finally won?",
  "near_questions": [
    "Adyen chargeback reversed pending",
    "second chargeback after defence credit",
    "dispute reversal not final won",
    "chargeback credit versus issuer final decision"
  ],
  "supported_claims": [
    {
      "claim": "Adyen can return the disputed amount while the issuer still reviews the defence. Its dispute guidance says CHARGEBACK_REVERSED can remain Pending and a second chargeback can follow. The financial credit and final dispute outcome must be reconciled separately for the applicable scheme flow.",
      "reliance": "DOCUMENTED_CAPABILITY_ONLY"
    }
  ],
  "not_demonstrated_claims": [
    "Do not close liability solely on a chargeback-reversal credit; inspect the final dispute outcome.",
    "Buyer implementation, live runtime enforcement, settled payment, verified deletion or certification are not established.",
    "No expanded capabilities or licences for existing INDEX executables."
  ],
  "public_summary": "Adyen can return the disputed amount while the issuer still reviews the defence. Its dispute guidance says CHARGEBACK_REVERSED can remain Pending and a second chargeback can follow. The financial credit and final dispute outcome must be reconciled separately for the applicable scheme flow.",
  "related_record_ids": [],
  "source_review": {
    "source_type": "official_external_documentation",
    "source_title": "Adyen: Dispute process and flow",
    "source_url": "https://docs.adyen.com/risk-management/understanding-disputes/dispute-process-and-flow",
    "checked_on": "2026-10-29",
    "candidate_record_id": "VXI-EXT-ICE06-ADYEN-CHARGEBACK-REVERSED-NOT-CLOSED-01-v1",
    "candidate_record_sha256": "263b7af386434a2c5b1dfcec06cb246726ea080de99fe10c3fde8d4200f69656",
    "method": "Primary documentation reviewed for the published bounded statement.",
    "deployment_tested_by_varexis": false,
    "revalidation": "The delivered snapshot preserves the review date shown. Recheck current primary documentation and deployment context before relying on present applicability; payment does not trigger fresh research."
  },
  "answer_policy": {
    "classification": "DOCUMENTED_WITH_DEPLOYMENT_BOUNDARY",
    "bounded_answer": "Adyen can return the disputed amount while the issuer still reviews the defence. Its dispute guidance says CHARGEBACK_REVERSED can remain Pending and a second chargeback can follow. The financial credit and final dispute outcome must be reconciled separately for the applicable scheme flow.",
    "required_buyer_context": "payment and dispute PSP references; current dispute status; scheme flow; subsequent events and response deadline. Buyer deployment not inspected.",
    "missing_evidence": "A broader claim needs evidence matching the intended use. Payment does not upgrade the evidence state."
  },
  "private_boundary": "Raw logs, thresholds, private paths, source code, protected mechanisms and reconstruction-level details are excluded from public and paid delivery.",
  "decision_profile": {
    "schema": "varexis-vendor-evidence-review/1",
    "review_status": "documentation_review_only",
    "checked_on": "2026-10-29",
    "claim_to_check": "Does CHARGEBACK_REVERSED establish that the dispute is finally won?",
    "documented_statement": {
      "status": "documented",
      "statement": "Adyen can return the disputed amount while the issuer still reviews the defence. Its dispute guidance says CHARGEBACK_REVERSED can remain Pending and a second chargeback can follow. The financial credit and final dispute outcome must be reconciled separately for the applicable scheme flow.",
      "source_ids": [
        "adyen-disputes"
      ]
    },
    "review_inference": {
      "status": "review_inference",
      "statement": "An operator treats returned funds as final resolution of a disputed purchase. The liability can reopen and the funds be debited again. Adds a dispute-defence lifecycle after payment processing, rather than capture validation. This is an operational review inference, not an observed deployment outcome.",
      "source_ids": [
        "adyen-disputes"
      ]
    },
    "buyer_evidence_required": [
      "payment and dispute PSP references",
      "current dispute status",
      "scheme flow",
      "subsequent events and response deadline"
    ],
    "review_condition": {
      "status": "varexis_review_policy",
      "statement": "Do not close liability solely on a chargeback-reversal credit; inspect the final dispute outcome."
    },
    "unknowns": "The buyer implementation, effective authority, source-data completeness and actual business outcomes were not inspected.",
    "unknown_finding": {
      "status": "unknown",
      "statement": "No buyer deployment or transaction was observed."
    },
    "evidence_sources": [
      {
        "source_id": "adyen-disputes",
        "url": "https://docs.adyen.com/risk-management/understanding-disputes/dispute-process-and-flow",
        "final_url": "https://docs.adyen.com/risk-management/understanding-disputes/dispute-process-and-flow",
        "captured_at_utc": "2026-10-29T19:22:33.528240+00:00",
        "status": 200,
        "content_type": "text/html",
        "bytes": 175476,
        "sha256": "bd9125fb0f7da2bace37d20e05c9e9f43323218276e6711962386c1819d50926",
        "publisher": "Adyen",
        "version_context": "Rolling official documentation; applicability is limited to the exact captured response and its stated service, API and feature constraints. Recheck present support before current reliance. Source captured 2026-10-29T19:22:33.528240+00:00.",
        "rights_review": "Public original factual paraphrase and attributed source metadata only. Captured documentation bodies, code examples, images and vendor marks remain private. No vendor software licence, certification or buyer deployment assurance is granted.",
        "capture_integrity_verified": true,
        "source_assertion_reviewed": true,
        "title": "Adyen: Dispute process and flow",
        "checked_on": "2026-10-29",
        "capture_status": 200,
        "claim_review_completed": true,
        "hash_basis": "SHA-256 of captured HTTP response body bytes",
        "reviewed_sections": [
          "Chargeback Reversed"
        ]
      }
    ],
    "observed_deployment": false,
    "commercial_reliance_boundary": "Documentation supports only the stated boundary. Existing licensed checkers analyse supported supplied declarations locally; they do not inspect provider accounts, verify live behaviour, enforce decisions or certify compliance.",
    "paid_value": {
      "decision_context": "An operator treats returned funds as final resolution of a disputed purchase. The liability can reopen and the funds be debited again.",
      "free": "Complete source review, questions, provenance and limitations; free to read and save locally.",
      "single_request": "Unavailable for this publication-only record; historical saved retrieval is unchanged.",
      "evidence_receipt": "Unavailable for this publication-only record; no paid retrieval entitlement is added.",
      "excluded": [
        "Fresh source research",
        "Native provider integration or schema support",
        "Live inspection or runtime enforcement",
        "Payment settlement or verified deletion",
        "Certification or expanded licences"
      ],
      "integrity": "Hashes identify content versions; they do not prove factual truth or provide a signature."
    },
    "revalidation": {
      "trigger": "Recheck current primary documentation and the applicable API, service, account and configuration before reliance. No ongoing monitoring is included.",
      "specific_watch": "Chargeback Reversed"
    },
    "buyer_relevance": "An operator treats returned funds as final resolution of a disputed purchase. The liability can reopen and the funds be debited again.",
    "refusal_conditions": [
      "Do not close liability solely on a chargeback-reversal credit; inspect the final dispute outcome.",
      "Do not infer deployment conformance, authority or successful outcomes from source documentation."
    ],
    "decision_context": {
      "operator": "Payment and procurement reconciliation operator",
      "scenario": "An operator treats returned funds as final resolution of a disputed purchase.",
      "consequence": "The liability can reopen and the funds be debited again.",
      "confidence": "Primary documentation assertion supported; deployment applicability unverified"
    },
    "novelty_review": {
      "candidate_id": "ICE06-E5C33B1E12AB",
      "disposition": "EXTENSION",
      "nearest_record_id": "VXI-EXT-PROCUREMENT-ADYEN-CAPTURE-SUCCESS-LATE-SCHEME-FAILURE-01-v1",
      "nearest_record_url": "/varexis-index/records/adyen-capture-success-late-scheme-failure.json",
      "nearest_record_sha256": "38a94538229f6c94bbebcdf9bcfd41bdd5e1c9ad1b22ce43a9ffe707b8b30fbf",
      "material_distinction": "Adds a dispute-defence lifecycle after payment processing, rather than capture validation.",
      "independent_challenge": "PASS"
    },
    "optional_selection": {
      "guide_id": "autonomous-payment-transaction-integrity",
      "guide_url": "/index-guides/autonomous-payment-transaction-integrity",
      "guide_manifest": "/varexis-index/decision-guides.json",
      "checker": {
        "product_id": "agent-transaction-integrity",
        "price_gbp_excluding_vat": 149,
        "purchase_url": "/index-access?route=agentic_pack_transaction_integrity_v1",
        "licence_scope": "Existing separate internal-use licence; subscriptions do not include the executable.",
        "benefit": "Optional local analysis of supported supplied declarations only; no native provider integration or verification is added."
      },
      "boundary": "Optional adjacent workflow only. This review does not extend a checker input schema or implement native provider validation. Preserve the six canonical guides unchanged."
    },
    "exact_access": {
      "endpoint": "/mcp/catalogue",
      "tool": "get_publication_record",
      "arguments": {
        "record_id": "VXI-EXT-ICE06-ADYEN-CHARGEBACK-REVERSED-NOT-CLOSED-01-v1"
      },
      "record_url": "/varexis-index/records/adyen-chargeback-reversed-not-closed.json",
      "original_mcp_search": false,
      "paid_saved_retrieval": false
    }
  },
  "niche": {
    "niche_id": "ice06-payments",
    "label": "Agent Payments, Authority & Transaction Evidence",
    "classification_id": "payments",
    "classification_label": "Agent Payments, Authority & Transaction Evidence",
    "topic_id": "payments",
    "buyer_intent": "An operator treats returned funds as final resolution of a disputed purchase. The liability can reopen and the funds be debited again.",
    "comparison_role": "supplementary_discovery"
  },
  "paid_access_note": "The full published answer and boundaries are free. Paid access saves the selected route and source versions, with an unsigned receipt when purchased. Preview coverage before paying. Fresh research, bespoke assessment and protected evidence are excluded.",
  "service_route": {
    "request_guide": "/varexis-index/request.html",
    "request_workflow": "/varexis-index/request-workflow.json",
    "service_id": "single_request",
    "service_routes_url": "/varexis-index/service-routes.json",
    "payment_required": true,
    "availability_endpoint": "/api/index/capabilities",
    "operational_status": "AUTOMATIC_SERVICE_CAPABILITIES_GATED",
    "checkout_url": "/index-access"
  },
  "authority_boundary": "VAREXIS-INDEX informs evidence reliance. It does not provide advice, certification, deployment authority, security assurance, production approval, or guarantee.",
  "human_page": "/varexis-index/catalog.html#adyen-chargeback-reversed-not-closed",
  "machine_readable_record": "/varexis-index/records/adyen-chargeback-reversed-not-closed.json"
}